AQ Synapse

We believe in communication.

Systems should always have a safe, fast, and sustainable way of connecting to each other and sharing data between each other.

AQ Synapse provides our customers with the technology tools needed to ensure a seamless integration between ERP systems (Odoo, Zoho, etc.), e-Commerce platforms (Shopify, Salla, Zid, etc.), Mail platforms (Mailgun, Sendgrid, etc.), and many other providers to build custom solutions for our customers.

Our goal is to automate, accelerate, simplify, and safeguard.

FAQ for Odoo - Salla Integration

What is the AQ Synapse - Odoo Integration Module?

This module allows Salla stores to synchronize orders, inventory, and other key data between Salla and Odoo seamlessly.

How does order synchronization work?

The module automatically transfers order details (items, sales total, taxes, and shipping) from Salla to Odoo in real-time.

Can I update my inventory automatically between Salla and Odoo?

Yes, inventory updates from Odoo will sync to Salla to ensure stock levels remain accurate across both platforms.

What are the main benefits of using the AQ Synapse module?

Benefits include accurate order management, real-time inventory updates, reduced manual work, and streamlined business operations.

Is the synchronization process automated or manual?

The process is fully automated once the module is installed and configured.

How do I install and configure the integration module?

You can follow the step-by-step guide provided in the module documentation or contact our support team for assistance.

Does the module support tax and shipping details?

Yes, the module synchronizes tax amounts and shipping information for all orders sent to Odoo.

What happens if there is a synchronization failure?

If an error occurs, the system logs the issue, and you can troubleshoot or retry the synchronization.

AQ Synapse Privacy Policy

Effective Date: [December 1, 2024]

1. Introduction
This Privacy Policy outlines how AQ Synapse ("we," "our," or "us") collects, uses, and protects your personal data when using the Odoo-Salla Integration Module. By using our service, you agree to the terms outlined in this policy.

2. Information We Collect
We may collect the following types of information to ensure the smooth operation of our integration module:

Order Data: Items, quantities, total sales, tax details, and shipping information.
Inventory Data: Stock levels and product details for synchronization.
Store Information: Store name, store ID, and related identifiers.
Technical Data: Information related to the module’s performance and errors for troubleshooting purposes.

3. How We Use Your Information
We use the collected data to:

Facilitate the synchronization of orders and inventory between Salla and Odoo.
Improve the performance and reliability of the integration module.
Troubleshoot and resolve technical issues.
Ensure compliance with applicable laws and regulations.

4. Data Protection and Security
We take the security of your data seriously and implement appropriate measures to protect it from unauthorized access, alteration, or disclosure. These measures include encryption, secure storage, and access controls.

5. Data Sharing
We do not sell, trade, or share your data with third parties, except in the following cases:

When required by law or legal processes.
To trusted service providers assisting us in operating the module under strict confidentiality agreements.

6. Your Rights
You have the right to:

Access, update, or delete your personal information.
Object to or restrict the processing of your data.
Withdraw your consent at any time, where applicable.

To exercise these rights, please contact us at [Insert Contact Email].

7. Third-Party Services
This module interacts with third-party platforms (Salla and Odoo). We are not responsible for the privacy practices of these platforms, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date. Please review this policy periodically to stay informed.

9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:

Email: [info@aqt.com.sa]

This Privacy Policy ensures transparency and trust between you and your users while covering key legal and operational aspects. Make sure to tailor it further to meet your company’s requirements and jurisdiction.